I took detailed notes on all of these observations and organized them into an affinity map. This helped me narrow down the main topics and focus on two key areas: simplifying the process of finding and booking vendors, and providing inspiration to help people craft their dream wedding on any budget.
To determine the most intuitive way to organize the website, I conducted a card-sorting exercise using 36 wedding-related terms. Participants were asked to sort these terms into "Planning Tools," "Event Details," or new categories they created themselves. The results showed that many users grouped the information in similar ways, providing clear insight into how people naturally categorize different aspects of a wedding.
I created a site map to outline the website's structure and highlight the most important features. To ensure users could navigate the site efficiently, I focused on designing clear processes for creating an account, booking a vendor, and taking the wedding style quiz. I developed specific task flows for the booking and quiz features to create a seamless, intuitive experience that is easy for anyone to understand.